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CHRISTMAS CLOSURE 
Please note the shop and office will be closed for Christmas from 5:30 pm on Friday 23rd December until 10:30 am on Tuesday 3rd January 2023
 
During this time we will not be dispatching any orders. They will be dispatched as soon as our studio re-opens after the Christmas holiday. Thank you for your continued support.
 
 
 
ROYAL MAIL STRIKES
There are currently Royal Mail strikes in the UK  and due to strike action deliveries may be delayed. 
 
We've had lots of customers contact us with regards to their orders as the tracking information is a little misleading.
We have processed and dispatched your order.
 
The strikes are delaying deliveries, but we can assure you that we are still processing and packing your orders on the same day. They have been collected but some are being held at the sorting office waiting to be processed by Royal Mail staff. 
 
Larger items such as throws and cushions are sent via a Tracked service, so will be priority items from Friday. Unfortunately, smaller items such as scarves are sent 1st Class, which may still experience delays.
 
If you are able to visit us in person, we can guarantee a warm welcome, gift wrapping, and even advice to find the perfect gift. We are open as usual until 5.30pm on 23rd December.
 
 
 
Recommended Last Postage dates:
 
UK
Monday 16th December
 
International 
6th December
 
Orders placed after these dates are not be guaranteed to arrive before Christmas.
 
 
 
 
UK Orders

Scarves, Art Prints & Accessories

STANDARD 

Orders are sent by Royal Mail Tracked 24 service, which delivers Monday - Saturday.  Please allow 3-5 days for delivery. A signature will be required on delivery. Excludes Channel Islands, postage to this destination may take longer.

Scarves

1 to 4 items:           £5.00 per delivery address.

5+ items:                £10.00 per delivery address.

 

Other Products

1-10 items:             £5 per delivery address.

10+ items:             £10 per delivery address.

 

Art Prints

£10 per delivery address.

 

International Orders

The UK has now left the European Union, therefore orders to countries within the European Union are now subject to customs charges on entry into the delivery country. 

To streamline and simplify our customers’ ordering experience, all international orders will be shipped on a Delivery Duty Paid service (DDP).  This means all duty and tax will be prepaid, so the receiver will not incur any additional charges on delivery.

During the online checkout, the following actions will occur, to ensure you are charged the correct amount based on the country where your order is being delivered:

1. UK VAT will be removed from the value of goods exported outside the UK.

2. Local tax/duty will be calculated and added, based on the rates in the delivery country.

3. Shipping charge will be added (see rates below).

Once your order has been dispatched, you will be sent an email with the tracking number.  Please use this to follow the progress of your parcel and receive updates on its status. If no one is at home to receive the parcel, you may be required to collect it from your local delivery office.  ID may be required at collection.

 

Europe

Scarves & Accessories- Cyprus / France / Germany / Ireland / Malta / Netherlands / Portugal (7-10 days)

Orders are sent by Royal Mail Tracked & Signed for service.  Parcels will be delivered by the national postal service in your delivery country. A signature will be required on delivery. 

Link to Royal Mail tracking service:  https://www.royalmail.com/track-your-item

Scarves

1-4 Scarves:            £15.00 per delivery address

5+ Scarves:             £25.00 per delivery address

Make Your Own / Extra Products

1-10 items:             £15.00 per delivery address.

11+ items:              £25.00 per delivery address.

 

Scarves & Accessories– Other European countries (5-7 days)           

Orders are sent by either DHL or UPS.  A signature will be required on delivery. 

Scarves

1-4 Scarves:            £25.00 per delivery address

5+ Scarves:             £30.00 per delivery address

 

Make Your Own / Extra Products – Other European countries (5-7 days)   

1-10 items:             £25.00 per delivery address.

11+ items:             £30.00 per delivery address.

 

 

Art Prints - All European countries (5-7 days)

Orders are sent by either DHL or UPS.  A signature will be required on delivery. 

1-4 items:               £25.00 per delivery address.

5+ items:                £40.00 per delivery address.

 

Throws & Cushions- All European countries (5-7 days)

Orders are sent by either DHL or UPS.  A signature will be required on delivery. 

1-4 Throws /cushions:                   £40.00 per delivery address

5+ Throws / cushions:                    £50.00 per delivery address

 

Rugs - All European countries (14 weeks)

Orders are sent by either DHL or UPS.  A signature will be required on delivery. 

1 Rug:                                             £40.00 per delivery address

2+ Rugs:                                         £85.00 per delivery address

 

 

USA Orders

Scarves- USA (10-15 days)

Orders are sent by Royal Mail Tracked & Signed for service.  Parcels will be delivered by the national postal service in your delivery country.  A signature will be required on delivery. 

Link to Royal Mail tracking service:  https://www.royalmail.com/track-your-item

1-4 Scarves:            £15.00 per delivery address

5+ Scarves:             £25.00 per delivery address

 

Make Your Own / Extra Products - USA (10-15 days)

1-10 items:             £15.00 per delivery address.

11-15 items:           £20.00 per delivery address.

16-30 items:           £30.00 per delivery address.

 

Art Prints - USA (10-15 days)

Orders are sent by either DHL or UPS.  

1-4 items:               £25.00 per delivery address.

5+ items:                £40.00 per delivery address.

 

Throws & Cushions- USA (7-10 days)

Orders are sent by either DHL or UPS.          

1-4 Throws / cushions:                  £85.00 per delivery address

5-6 Throws / cushions:                  £100.00 per delivery address

7-8 Throws / cushions:                  £135.00 per delivery address

9+ Throws / cushions:                    £155.00 per delivery address

 

Rugs - USA (14 weeks)

Orders are sent by either DHL or UPS.

1 Rug:                                             £120.00 per delivery address

2+ Rugs:                                         £150.00 per delivery address

 

 

Rest of World Orders

Scarves- Rest of World (10-15 days)

Orders are sent by Royal Mail Tracked & Signed for service.  Parcels will be delivered by the national postal service in your delivery country. A signature will be required on delivery.

Link to Royal Mail tracking service:  https://www.royalmail.com/track-your-item

1-4 Scarves:            £15.00 per delivery address

5+ Scarves:              £20.00 per delivery address

 

Make Your Own / Extra Products- Rest of World (10-15 days)

Orders are sent by Royal Mail Tracked & Signed for service.  Parcels will be delivered by the national postal service in your delivery country.  A signature will be required on delivery. 

1-10 items:             £15.00 per delivery address.

11-15 items:           £20.00 per delivery address.

16-25 items:           £30.00 per delivery address.

 

Art Prints - Rest of World (7-10 days)

Orders are sent by either DHL or UPS.  

1-4 items:               £25.00 per delivery address.

5+ items:                £40.00 per delivery address.

 

Throws & Cushions- Rest of World (7-10 days)  

Orders are sent by either DHL or UPS.  

1-2  Throws / cushions:                 £85.00 per delivery address.

3-4  Throws / cushions:                 £120.00 per delivery address.

5-7  Throws / cushions:                 £170.00 per delivery address.

8+   Throws / cushions:                 £199.00 per delivery address.

 

Rugs - Rest of World (14 weeks)

Orders are sent by either DHL or UPS.  

1 Rug:                                             £120.00 per delivery address

2+ Rugs:                                         £250.00 per delivery address

 

Shipping will be charged in the same currency as the displayed product prices; conversion rates are pre-set bi-annually.

For further information please email studio@wallacesewell.com or call +44 (0)20 7833 2995.

If for any reason the goods are returned to us as the sender, an additional handling fee will be charged for them to be resent.