Last updated: 11th March 2025

Welcome to Wallace Sewell. By using our website and purchasing our products, you agree to abide by the following Terms and Conditions. These Terms govern the use of our website, the sale of our products, and your rights and obligations as a user and customer. Nothing in these Terms affects your statutory rights.

1. Definitions

• "Conditions": These terms and conditions.
• "Product(s)": Any Wallace Sewell products available for sale.
• "We/Us/Our/Seller": Wallace Sewell.
• "You/Your/Buyer": The customer or website user.

2. Website Usage & Service Terms

• By accessing our website and purchasing from us, you engage in our "Service" and agree to comply with these Terms.
• You may not use our products for illegal or unauthorised purposes.
• You must not transmit malware, worms, or harmful code.
• We reserve the right to refuse service to anyone at any time.
• Your content (excluding credit card information) may be transferred unencrypted over networks.
• Your credit card information is always encrypted during transfer.

3. Orders & Sales

• Your order becomes binding once we accept it.
• Orders are subject to availability and confirmation.
• We reserve the right to refuse orders due to stock limitations, pricing errors, or payment issues.
• Prices include VAT but exclude delivery charges unless stated otherwise.
• Import duties for international shipments are your responsibility.
• Payments are securely processed through Shopify.

4. Shipping, Delivery & Returns

• Orders are dispatched based on selected delivery options.
• If goods do not arrive within the expected timeframe, contact us within a week.
• Risk of loss or damage remains with us until delivery is complete.
• Returns must be made within 30 days of receipt with proof of purchase.
• Returned products must be unused, in original packaging where possible.
• Return costs are your responsibility; we recommend using recorded delivery.
• If returning by post, send to: Returns, Wallace Sewell, County Brook Mill, Foulridge, Colne, Lancashire, BB8 7LT.

5. Product Information & Pricing

• Product descriptions are updated regularly but may contain inadvertent errors.
• We do not guarantee that the quality of products purchased will meet your expectations.
• Prices are subject to change without notice.
• We reserve the right to modify or discontinue products without liability.

6. Intellectual Property

• The Wallace Sewell website and its content are owned by Wallace Sewell.
• You may only use website content for personal, non-commercial purposes.
• Unauthorised reproduction, modification, distribution, or commercial exploitation is prohibited.

7. Third-Party Links & Services

• Certain website content may include materials from third parties.
• We are not responsible for third-party websites or their content.
• Any engagement with third-party websites is at your own risk.

8. User Content & Feedback

• By submitting comments or materials, you grant us unrestricted rights to edit, copy, publish, and use them.
• We may monitor and remove content we deem inappropriate.
• You agree not to post unlawful, offensive, or misleading content.

9. Data Protection & Privacy

• Your personal data is handled per our Privacy Policy.
• We comply with applicable data protection laws.
• Personal data may be shared with couriers for order fulfilment.
• Contact studio@wallacesewell.com to update or remove your data.

10. Liability & Warranties

• We are not liable for indirect losses, including business loss or reputation damage.
• Our maximum liability will not exceed the amount paid for the product.
• We do not guarantee uninterrupted, secure, or error-free service.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.

12. Changes To Terms

• We reserve the right to update these Terms at any time.
• Your continued use of our website following updates constitutes acceptance of those changes.

13. Contact Information

For any questions about these Terms, contact us:

Wallace Sewell
studio@wallacesewell.com
24 Lloyd Baker Street, London, WC1X 9AZ UK
+44 (0) 207 833 2995

REGISTRATION NUMBER: 7298137
VAT NUMBER: 627 401361